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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My TV is ghosting .It is a bright red colour

Customer Question

My TV is ghosting .It is a bright red colour
Submitted: 1 year ago.
Category: TV
Expert:  Pete replied 1 year ago.

Hi there,

What is the model number of your TV?

Approximately how old is it?

What all inputs have you tried?

Are all inputs affected?

Customer: replied 1 year ago.
Hi Pete,
The serial no. Is. TH-P42G15A
Manufactured 2010
Not sure what inputs means.
Regards,
Robert.
Expert:  Pete replied 1 year ago.

Hi Robert,

By inputs, I mean what all do you watch on it?

e.g. antenna/aerial TV, DVD player, VHS player; and how are they connected? (e.g. with HDMI cables)

Are all input types affected the same way?

What happens if you view the on-screen menu - can you see ghosting on it as well, or does it appear ok?

Customer: replied 1 year ago.
Pete,
I was under the impression it was going to cost $39.00 all up. Now you are requesting a further $39.00 what is going on?
Robert
Expert:  Pete replied 1 year ago.

There is only one charge for your question - you may have received an automated offer for an additional service that appears to be from me - you can simply ignore that if it is not of interest to you.

Expert:  Pete replied 1 year ago.

I still need t know what all do you watch on the TV?

e.g. antenna/aerial TV, DVD player, VHS player; and how are they connected? (e.g. with HDMI cables)

Are all input types affected the same way?

What happens if you view the on-screen menu?

Customer: replied 1 year ago.
Why no answer?
Customer: replied 1 year ago.
Hi Pete,
Sorry for misunderstanding.
The TV is the only piece of equipment effected by the red ghosting.
The on screen menu is not effected.
Regards
Robert.��
Expert:  Pete replied 1 year ago.

Ok, then that suggests a problem with the input signal - either the input device, the input cable, or the input board inside the TV has a fault.

What all input types have you tried? e.g. antenna/aerial TV, DVD player, VHS player; and how are they connected?