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Jack
Jack, Technician
Category: TV
Satisfied Customers: 9386
Experience:  40 years experience as audio,video repair and installation tech
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Just purchased Vizio d40u-d1. Screen keep going black then

Customer Question

Just purchased Vizio d40u-d1. Screen keep going black then red then green about every ten minutes. Help
Submitted: 1 year ago.
Category: TV
Expert:  Jack replied 1 year ago.

Hi , I`m Jack an independent TV/AUDIO repairman with 40 years experience.
Perhaps i can help you with this , please let me know when you see this.

Customer: replied 1 year ago.
I see you
Expert:  Jack replied 1 year ago.

O.k then , you said " Just purchased " , how long ago would that be ?

Customer: replied 1 year ago.
3 hours ago
Customer: replied 1 year ago.
Set up watching screen will go black red then green... Do not lose sound
Customer: replied 1 year ago.
Just picture
Expert:  Jack replied 1 year ago.

O.k then get ready to pack it up and return it to the store for an exchange or refund , your main board has failed DOA as it were

Customer: replied 1 year ago.
Ok thank you
Expert:  Jack replied 1 year ago.

If that answers your question please do not forget to rate by clicking on the star icons at the top, then click on Submit so i get paid for my time helping you .
Also note that it will not close this post , you can come back here at any time if you have questions.

Expert:  Jack replied 1 year ago.

before you return it , here is something for you to try but don't count on that too much

Expert:  Jack replied 1 year ago.

Unplug the TV's power cord and hold the power button directly on the tv ,keep holding it for 20 secs or so then let the tv sit unplugged for a couple of minutes before you try it again.