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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 15025
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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I bought a 32" jvc tv in April 2016 and we had a storm last

Customer Question

I bought a 32" jvc tv in April 2016 and we had a storm last night 6/1/2016 it is plugged into a surge protector and was off at the time. Lightning hit close and now the tv will not come on and it was the only electronic device plugged into the surge protector that was affected Please tell me what to do
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.

Hello

Welcome

Is there any power-light lit or blinking please on the front of the set?

Anthony

Expert:  Anthony_Infotech replied 1 year ago.

I am sorry I cant take a call at this time please respond by texting here thank you

Customer: replied 1 year ago.
No it will not come on and there are no lights on it
Customer: replied 1 year ago.
I am not calling please give me an answer this way
Customer: replied 1 year ago.
I guess this is a scam to get money
Expert:  Anthony_Infotech replied 1 year ago.

Hello

In every case where their is no power light lit and you are sure their is power reaching the set the back of the set will need to come off (set unplugged from the wall)and some checks carried out using a meter (volt\amps\resistance)this is just to verify if the powerboard is bad, are you able to do that yourself?if so please let me know I will provide more details, the most likely suspect as it stands now is the powerboard itself.

Please let me know if you can do work or need more info

Regards

Anthony

Expert:  Anthony_Infotech replied 1 year ago.

You have to give me time to write up the text and respond please

Customer: replied 1 year ago.
I can do the work myself
Customer: replied 1 year ago.
I don't have a meter tho is there anyway to check without one
Expert:  Anthony_Infotech replied 1 year ago.

No you need a meter to check things out just a cheap digital one will do then come back here

Anthony

Expert:  Anthony_Infotech replied 1 year ago.

You can get a cheap one for about $15

Expert:  Anthony_Infotech replied 1 year ago.

Please update me what you are going to do here thanks