How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Anthony_Infotech Your Own Question
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14779
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Type Your TV Question Here...
Anthony_Infotech is online now
A new question is answered every 9 seconds

Have a Samsung TV. Read all posts on having sound with no

Customer Question

Have a Samsung TV. Read all posts on having sound with no picture. Replaced T con board with a "tested" T con board. Still no picture but sound. Screen has light behind it when and even seems as if you can seem "movement" from people on commercials or shows or whatever (shadows move). Has a gray blue-ish look to screen panel. Now I'm reading posts whereally it could be the screen panel itself. What's your diagnosis?
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.



Please using a flashlight hold it at a 45 degree angle to the set press or cycle the menu button can you see the menu where the light strikes the screen?


Expert:  Anthony_Infotech replied 1 year ago.

Do you require any more help with this please?