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Jack, Technician
Category: TV
Satisfied Customers: 9386
Experience:  40 years experience as audio,video repair and installation tech
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I have a un65hu9000 Samsung curved TV an the TV is telling

Customer Question

I have a un65hu9000 Samsung curved TV an the TV is telling me that one connect box is not connected to my tv
I checked both connections to the box and TV and it still won't work
Any other ideas
Submitted: 1 year ago.
Category: TV
Expert:  Jack replied 1 year ago.

Hi , I`m Jack
Perhaps I can help you with this problem , please send me a reply when you see this ?

First thing to try is a reboot .

Unplug the power cord 5 minutes from both unit and this time while they are unplugged , disconnect and reconnect the cables/plugs one at a time securely

Let me know how that goes , i can`t promise a fix with that but it is often all that is needed