Facing TV Problems? Ask a TV Technician.
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Can you please remove the power to the TV (so unplug it from the power socket).
Then on the actual TV, hold the power button for 60 seconds then release.
Then wait 10 minutes, connect the power again from a different power socket to the TV, turn it on and tell me please if it is now operating correctly.
Let me know the results please
Can you press the menu button on the remote for the TV and tell me if you see the menu show
If not then it means the power board in the TV has failed and will need to be replaced.
It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service by clicking one of the stars at the top of the page, then submit, that would be greatly appreciated.