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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a Samsung 3d 60 inch that I bought new in August 2014

Customer Question

Hi , I have a Samsung 3d 60 inch that I bought new in August 2014 , when I turn it on it just shows static and can not find channels, I have unplugged 10 times and one time got the menu to come up to go to autoprogram and it worked up until I turned it off again ! Please help
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello, Sorry you're having problems.

Offhand Milton. the issue is probably just that the TV lost signal and is on the wrong Input/Source setting.

Let me ask you- how do you receive broadcasts on the set- is there a cable box? And if so, how is the box connected to the TV specifically (HDMI cable perhaps)?

Expert:  Aric replied 1 year ago.

Let me know if you need assistance with anything today.