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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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While cleaning behind Panasonic tv I must have disconnected

Customer Question

While cleaning behind Panasonic tv I must have disconnected something ... We have sound but no picture please
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.

1- Could you please get me the model number written on sticker pasted on back of TV?

2- Press Menu or Volume button on TV or its remote, does menu screen/ volume bar appear on screen?

3- What is connected to TV for channels, a cable box or antenna?


Customer: replied 1 year ago.
Im sorry to have bothered you ... we have solved our problem
No charge?
Expert:  Shahid replied 1 year ago.

Glad to know problem is solved. Please contact customer service at following link/ number for any billing query.
Call USA:(###) ###-####br />United Kingdom - 0***-***-****
Ireland - 1800-760-906