How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

LG tv model 47 lw6500 will not register that it is connected

Customer Question

LG tv model 47 lw6500 will not register that it is connected to the internet when it is
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.
Hello and sorry you're having problems. I have a few questions on this, to figure out what is causing the problem. 1) How long have you owned the set for, and when did the problem occur? 2) Is the TV connected using a "Wired" or "WiFi" connection? 3) When you did the factory reset- what exactly did LG have you do (please elaborate)?
Expert:  Aric replied 1 year ago.
Let me know when you are able to see my reply.