Facing TV Problems? Ask a TV Technician.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Is the tv coming on? Can you see the menu screens?
Yes, I'm here, but messages take a few minutes to go back and forth. Please allow me an opportunity to respond, when you send multiple messages you get lost in the queue and it causes further delays.
1. Turn the TV on.2. Press and hold the VOLUME DOWN button on the front panel3. Press the remote control's PIP (vtr) button at the same time. After about 10 seconds, the screen should display "Lamp timer was Reset"
Do you need more help with this?