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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My volume on my Bose remote will not go down

Customer Question

My volume on my Bose remote will not go down
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.
Hello, I'm assuming you mean the volume won't go down on the Lifestyle system that the remote controls? In other words, if you go to the Lifestyle itself and press volume up or down, will the volume change? Also please elaborate- is the system playing music right now?
Customer: replied 1 year ago.
That's the one
Customer: replied 1 year ago.
but the volume will not go down on the remote
Expert:  Aric replied 1 year ago.
Thanks. Do the other remote functions work- such as power, source, etc.?
Customer: replied 1 year ago.
It's not playing music
Customer: replied 1 year ago.
Expert:  Aric replied 1 year ago.
Please only send one reply and then wait for me to reply. What is connected to the Bose for sources right now? In other words is it the TV sound you're trying to listen to right now? What happens if you put a DVD in and try playing that?
Customer: replied 1 year ago.
It's just the volume everything else work fine
Expert:  Aric replied 1 year ago.
Please stop sending multiple replies. It pushes my reply off the page. What is connected to the Bose for sources right now? In other words is it the TV sound you're trying to listen to right now? What happens if you put a DVD in and try playing that?
Customer: replied 1 year ago.
Tv and cable
Customer: replied 1 year ago.
The volume still won't go down but it will go up
Expert:  Jack replied 1 year ago.
Hi , I`m Jack ,different tech.Do you still need help with this ?