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Dan
Dan, Broadcast Engineer
Category: TV
Satisfied Customers: 1924
Experience:  I am a member of The Society of Broadcast Engineers for a local CBS station
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How do I connect to a specific website ? I just purchased

Customer Question

How do I connect to a specific website ?
I just purchased BRAVIA smart tv and been looking @ esupport.sony.com
The help is very confusing because what it explains does not make sense!!!!
Submitted: 1 year ago.
Category: TV
Expert:  Dan replied 1 year ago.
Hello and thank you for your question, I look forward to assisting you today. Do you have your TV connected to the internet?
Expert:  Dan replied 1 year ago.
Still with me?
Customer: replied 1 year ago.
I just called IP AND VERIFED THAT I HAVE INTERNET CONNECTION
Customer: replied 1 year ago.
Connected to internet
Expert:  Dan replied 1 year ago.
Okay good. How do you have the TV connected to your network?
Customer: replied 1 year ago.
Cable connection
Expert:  Dan replied 1 year ago.
Okay, but having it connected just to cable will probably not get you connected to the internet. The TV needs to connect to your home network either by WiFi (wireless connection) or by using a network cable connected directly to your router. Do you know if the TV is connected either way?
Expert:  Dan replied 1 year ago.
How about this. Do you have access to any of the streaming services like Netflix?
Customer: replied 1 year ago.
I have netflex
Expert:  Dan replied 1 year ago.
Okay then try this. Press the MENU button, on your remote, and navigate & select Application by using the arrow button. Then navigate to the option Internet Browser and let me know when you get there.
Customer: replied 1 year ago.
No applicationI do have applications
Expert:  Dan replied 1 year ago.
Okay, it may be slightly different but try that.
Customer: replied 1 year ago.
No "internet browser" option
Expert:  Dan replied 1 year ago.
Check under the Home option and see if it is under that.
Customer: replied 1 year ago.
I pressed "home"
Then "Internet content"
Expert:  Dan replied 1 year ago.
Okay, now Press the OPTION button on your TV’s remote control and from the Option menu, see if there is an Enter URL/URL ENTRY option.
Expert:  Dan replied 1 year ago.
Anything?
Customer: replied 1 year ago.
No "URL/URL" in option on remote
Expert:  Dan replied 1 year ago.
The URL option is not on the remote, you are looking for it from the Internet Content menu by pressing option on the remote.
Expert:  Dan replied 1 year ago.
My apologies, but I am unable to contact you by phone at this time.
Expert:  Dan replied 1 year ago.
Any luck locating the URL option?
Customer: replied 1 year ago.
When I pressed options on remote the monitor displayed the following:Pic adjustments
Sound adjustments
MTS AUDIO
MPEG NOISE REDUCTION
SPEAKERS
ADD TO FAVORITES
SCENE SELECT
SLEEP TIMER
POWER SAVING
Customer: replied 1 year ago.
No URL FOUND
Expert:  Dan replied 1 year ago.
Okay do you see anything called the Opera TV store?
Customer: replied 1 year ago.
I have "OPERA TV STORE"
Expert:  Dan replied 1 year ago.
Her is what I have found out. Your TV does not come with a pre installed browser. You will need to go to the TV store and download it to the TV then once it is installed you should be able to use it like the browser on your computer.
Customer: replied 1 year ago.
Where is the TV STORE?
Expert:  Dan replied 1 year ago.
I thought you said you had it?
Expert:  Dan replied 1 year ago.
Did you find it?
Customer: replied 1 year ago.
I have Opera TV StoreHow do I down load browser?
Expert:  Dan replied 1 year ago.
Go to the store and browse the content until you find a browser you want to use, like Firefox for instance. Once you highlight that, using the remote control, press the enter button on the remote and follow the on screen instructions.
Customer: replied 1 year ago.
Were do u find browser to down load?
Expert:  Dan replied 1 year ago.
Actually you don't download it, you use the browser from the Opera TV Store to browse the internet.
Customer: replied 1 year ago.
HOW DO YOU ACCESS SITES LIKE "www.FNBMUSC.COM"
Expert:  Dan replied 1 year ago.
Go to this LINK. I think this will help walk you through the process. Let me know if you still have problems.
Expert:  Dan replied 1 year ago.
Were you able to check the link I sent?