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TV Tech1
TV Tech1, Technician
Category: TV
Satisfied Customers: 5316
Experience:  30 Years experience. Authorized Warranty servicer.
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I have a VizioHDLED TV that is 2 1/2 years old. There is a

Customer Question

I have a VizioHDLED TV that is 2 1/2 years old. There is a very thick darker area horizontal across the TV about 7" down from the top and basically through the middle. We called Vizio and they don't have a clue as to what is going on and advised us to take it somewhere. Is it a setting? We have all ready rebooted.
JA: Sometimes things that you think will be really complicated end up being easy to fix. The TV Technician I'm going to connect you with knows all the tricks and shortcuts. Is there anything else important you think the TV Technician should know?
Customer: No
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Submitted: 1 year ago.
Category: TV
Expert:  TV Tech1 replied 1 year ago.
A bank of LEDs has shut off causing your darker Horizontal area on the TV. I've seen that before on Vizio, LG and Samsung LED TV sets. The only way to repair that problem is to replace the panel since they are integrated into the panel and do not come separately.However, the cost of the panel, and the availability of the panel will probably cost more than a newer TV model.Read this article for some insight about your situation - at the cost of 4k TVs - The cost of a new TV versus the cost of a replacement panel is very comparable.
Expert:  TV Tech1 replied 1 year ago.