Thank you for confirming, Cheryl. There are some issues with these older tvs, first is the resolution. Your tv is limited to 720p resolution.You can try hooking the xbox to a newer/better tv, then go into the settings and manually dial it back to 720p and reconnect. If that still does not work, then it is a HDCP issue, meaning the tv can't be recognized as a secure display. There is really nothing you can do about that, unless you can use a component video connection instead of hdmi, though some content would still be restricted by that method. Ultimately, replacing the tv is the best long term option. This set is significantly past its service life at this point and would be expected to fail completely at any moment now. You can get a brand new LED tv
with twice the resolution in the $400 range. I can recommend options, if you'd like.Best regards,Nathan. --Please note:I am an independent technician and I've spent my personal time, unpaid, in an effort to assist with the question for which you solicited my services. This site works on the honor system, and to that end, I have prioritized working with you ahead of other paying customers.Although you’ve already paid your fee to the site, I am only compensated for my efforts when customers such as yourself leave positive feedback for my work. I apologize this is not the outcome you had hoped for, though this is really beyond either of our control. I do hope you’ll consider leaving a 5 star rating for me, rather than “shoot the messenger”, so that I may get credit for my time spent in good faith to answer your question accurately. Rating 1 or 2, or not rating at all, does not produce a refund, it only penalizes me for trying to help.