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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I am a customer of Time Warner with a Samsung box connected

Customer Question

I am a customer of Time Warner with a Samsung box connected to a Samsung Smart TV.
When I have a channel on for 13 minutes I loose sound and the TV looks like a lot of different color of paint has been thrown at it. Do you have any suggestions.
Submitted: 1 year ago.
Category: TV
Expert:  Richard replied 1 year ago.
Hi there and welcomeCan you tell me please the model of the TVAnd if you watch a DVD or content from another source then the Time Warner box, do you still get the issue?Please let me know