How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

What is a channel auto scan? how do I do it?

Customer Question

what is a channel auto scan? how do I do it?
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.
Hello, If you were already watching the TV then a Channel Scan is not needed- and the problem lies elsewhere. If you're using a cable box connected to the TV with an HDMI cable- a channel scan is not needed. The only time you need to run a channel scan- is the FIRST time setup of the TV using nothing but a coaxial cable. So I need you to reply back with that info requested- was it working before, etc. and then I can tell you what to do.
Expert:  Aric replied 1 year ago.
Please reply back so we can proceed.
Expert:  Aric replied 1 year ago.
Were you watching the TV already and then this message came up- Yes or No please?