TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

TV

Volume automatically going up and down on lg TV. It's only

Customer Question
3 years old. JA: Thanks. Can...
Volume automatically going up and down on lg TV. It's only 3 years old.
JA: Thanks. Can you give me any more details about your issue?
Customer: Does it on its own, unrelated to remote control.
JA: OK got it. Last thing — TV Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Customer reply replied 1 year ago
I sent the payment and have not heard anything back....
Customer reply replied 1 year ago
I'm reporting this site as fraudulent to PayPal.
Answered in 15 minutes by:
4/14/2016
TV Technician: Shahid, Technician replied 1 year ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 12,017
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified
Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
Ask Your Own TV Question
Customer reply replied 1 year ago
Ok. What is the problem with it then?
TV Technician: Shahid, Technician replied 1 year ago
Your question was marked and locked for 15 minutes to different expert who isn't online.
Ask Your Own TV Question
TV Technician: Shahid, Technician replied 1 year ago
I need additional info to troubleshoot the issue.1- Could you please get me the model number written on back of TV?2- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?Thanks.
Ask Your Own TV Question
Customer reply replied 1 year ago
Lw5600. Problem occurs independent of remotes and cable remotes.
TV Technician: Shahid, Technician replied 1 year ago
Thanks, ***** ***** the complete model number of TV, there are few digits missing in model number info.Also, what video sources/ devices are connected to TV?
Ask Your Own TV Question
TV Technician: Shahid, Technician replied 1 year ago
Model number should be 55LW5600 or some thing similar.
Ask Your Own TV Question
Customer reply replied 1 year ago
Cable box and dvd player. mlds201
Customer reply replied 1 year ago
55lw5600ua
TV Technician: Shahid, Technician replied 1 year ago
OK, Model number should be 55LW5600 or some thing similar?Also, when TV volume goes up/down automatically, does the volume display/ bar appear on screen?
Ask Your Own TV Question
Customer reply replied 1 year ago
Yes it does appear
TV Technician: Shahid, Technician replied 1 year ago
OK, working on it, give me 5 minutes please.
Ask Your Own TV Question
TV Technician: Shahid, Technician replied 1 year ago
Have you tried to remove batteries from regular and magic motion remotes and does the volume still go low/high?
Ask Your Own TV Question
Customer reply replied 1 year ago
Removed batteries and yes it still goes up and down on its own
TV Technician: Shahid, Technician replied 1 year ago
OK, how often the problem occurs when turn On the TV?
Ask Your Own TV Question
Customer reply replied 1 year ago
Intermittent
TV Technician: Shahid, Technician replied 1 year ago
OK, please find the touch control buttons on lower front of TV and clean the area with moist cloth to make sure there is no stains etc are there, turn On the TV and check.
Ask Your Own TV Question
Customer reply replied 1 year ago
No stains or marks in front of control buttons
TV Technician: Shahid, Technician replied 1 year ago
OK, can you try to clean it as an attempt to see if it helps?
Ask Your Own TV Question
Customer reply replied 1 year ago
We did that previously when it first started occurring.
Customer reply replied 1 year ago
We took batteries out of remote, rebooted the TV.
Customer reply replied 1 year ago
It goes up and down on its own and we cannot control the volume when it does that. Volume goes up to 100 and we try to turn down and it goes all the way down to 0
TV Technician: Shahid, Technician replied 1 year ago
Thanks, ***** ***** unaware of it. Typing an answer for you that would take few minutes.
Ask Your Own TV Question
TV Technician: Shahid, Technician replied 1 year ago
Since all possible user level steps have already been tried out that didn't fix the issue and it indicates that problem is hardware related, there are two circuit boards in TV that can be cause of it, either touch control board which is generating volume high and low command on its own and this signal goes to main processor chip OR the main controller chip has got internal issue and generates volume change command itself.Replacement of touch control board in TV will help to resolve the problem or it would confirm that main board is defective. Please check following supplier link where touch control button board is available for $10 and it worth to give it try if you are working on i yourself..http://www.shopjimmy.com/lg-ebr72671301-ir-touch-assembly.htmIf you are not comfortable working on it yourself then you may please use following link to get list of TV repair shops in area which will help to get repair quote...http://www.tvrepairpros.com/If touch control board replacement doesn't fix the issue then it will confirm that main board is bad and should be replaced. I trust my input will help you out. Please feel free to respond if you have any additional questions.A positive rating to answer would be greatly appreciated, please click on 5 star on this page then click submit/finish button so I can get credit on website for my work. If you don't see rating option then intimate here.Regards,Shahid.
Ask Your Own TV Question
TV Technician: Shahid, Technician replied 1 year ago
Do you need any further assistance with this question?Thanks.
Ask Your Own TV Question
Ask Shahid Your Own Question
Shahid
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 12,017
12,017 Satisfied Customers
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech

Shahid is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Remote control is broken for my westinghouse tv and I only
Remote control is broken for my westinghouse tv and I only see the power buttons where are the rest of the buttons? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,124 satisfied customers
Some functions on the remote control either don't work or
Some functions on the remote control either don't work or operate intermittently. It is not the handset as we replaced the handset and still have the same problems. Have done a reset on the TV without… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,676 satisfied customers
Bought a Rca universal remote control and can not work the
Hi bought a Rca universal remote control and can not work the TV … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,676 satisfied customers
I want to purchase a remote control for a Panasonic plasma
I want to purchase a remote control for a Panasonic plasma television manufactured in 2005 … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,653 satisfied customers
Ive lost the remote control for my 20 inch Hisense TV what
Ive lost the remote control for my 20 inch Hisense TV what kind of remote control can I buy to replace it? … read more
Shahid
Shahid
Technician
12,017 satisfied customers
My Samsung remote control is not working. I changed the
My Samsung remote control is not working. I changed the batteries, but still not working. My Direct TV remote is working, so can watch TV, but unable to use my Smart Hub. Don't know what to do. … read more
Shahid
Shahid
Technician
12,017 satisfied customers
My remote control is very fickle. It simply does not work
My remote control is very fickle. It simply does not work sometimes. … read more
Shahid
Shahid
Technician
12,017 satisfied customers
How to program a tv without a remote control model
How to program a Phillips tv without a remote control model 32hfl5763lf7 … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Polaroid is not listed s one of the Directv remote control
Polaroid is not listed s one of the Directv remote control setup … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Remote control stopped working. Samsung model un40eh5000fxza
samsung model un40eh5000fxza I'm not sure of the year, maybe 5+ years old … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,672 satisfied customers
The remote controller no longer works on my sound bar
The remote controller no longer works on my sound bar model#S3820, How can I get a new one? Or, … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Tv works fine with power switch but remotely controlling
tv works fine with power switch but remotely controlling power rarely works but every once in a while it will work....nothing blocking IR device … read more
Shahid
Shahid
Technician
12,017 satisfied customers
I am not able to turn TV on with remote control. Is there
I tried Westing house remote control and Comcast universal remocon … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,653 satisfied customers
Looking for a remote control replacement. PDP42V18HA
nothingt is working no matter what I do with the manual buttons I keep getting no aignal … read more
Louie
Louie
Technician
Associate Degree
2,950 satisfied customers
The remote control will no longer work unless you are
The remote control will no longer work unless you are directly in front of the TV and within 8' of the TV. … read more
Shahid
Shahid
Technician
12,017 satisfied customers
Lost remote control for mt television. 32inch model
the remote was lost when I had new carpet put in last week … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
NSEED TO PURCHASE REMOTE CONTROL FOR PAANASONIC TV MODEL.
NSEED TO PURCHASE REMOTE CONTROL FOR PAANASONIC TV MODEL … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
How can I get the remote control my tv remote control is
Hi sir how can I get the remote control my tv remote control is broken and my serial # LX20600039. … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,672 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x