Facing TV Problems? Ask a TV Technician.
Hi there and welcome
When Hulu does not load, what error do you receive?
Can you please remove the power to the bluray (so unplug it from the power socket).
Then wait 10 minutes, connect the power again to the player, turn it on and tell me please if it is now operating correctly.
Let me know the results please
Now finish the rest instructions I gave you...
connect the power again to the player, turn it on and tell me please if it is now operating correctly.
what is the make and model of your wifi router?
Can you power off the Linksys and the player and wait 5 minutes.
Then power on the Linksys, wait 5 minutes, power on the player and tell me if Hulu now loads please
ok, I see the message wilco from you
you meant to say will do?
can you tell me the model of the recorder please
We will need to do a reset of the unit. This will remove all data and return the player to new, so you will need to set it up again.
To do the reset, go to the menu, choose Others, Initialize, Factory Reset
Let this complete and when it has, setup the recorder like when you first received it and tell me if Hulu then opens please.
so you had to connect it to the wifi network again when you did this before?
Can you connect the Player to the router via a network cable instead and disconnect from the wireless network
Tell me if it then loads.
Model lg bp250 does have this. You sure you gave the correct model?
when you reset it, did you have to sign into Netflix and other apps again?
Did Hulu then open initially?
did it ever load for you?
ok... well you need to contact customer service for a refund.
you can contact them via the main page or email***@******.***