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Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have signed up and are unable to get connected they want

Customer Question

I have signed up for Netflix and are unable to get connected they want an activation code which I don't have. and I also whould like to know what channel I have to put my tv on to watch disc from my Blu-ray player
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hi, In order to help I need more info:

1) What's the model number off the back of the TV?

2) Who makes the Blu Ray player and what is the model number?

3) What cable is connecting the BR player to the TV?

Please reply back with these specifics so I can tell you what needs to be done.

Customer: replied 1 year ago.
tv model #e701=I-Blu-ray samsung
Customer: replied 1 year ago.
tv model E701-i-A3
Expert:  Aric replied 1 year ago.

Rest of the info is needed please. Model Number on the sticker on the back of the BR player and WHAT type of cable connecting it to the TV. Is it an HDMI cable?

Customer: replied 1 year ago.
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Do you need more help with this, Ronald?