How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 12588
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

Trying to change imput to HM1 FRONT and when I t select

Customer Question

Trying to change imput to HM1 FRONT and when I hit select nothing happens. Has been working fine until yesterday
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello, and sorry you're having problems. In order to help I need to ask for more info.

1) What is the model number off of the back of the TV?

2) What is plugged into HDMI 1 Front on the TV (brand and model of device please)?

3) What remote is it you're trying to use right now?

Customer: replied 1 year ago.
I can' get to the back of TV it is sturdly on the wall
Customer: replied 1 year ago.
2) Roku
3) TV remote
Expert:  Louie replied 1 year ago.

Hi Mamie and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, bear with us; re-confirm and post back with the complete model number of the Hitachi TV.

Still, there is a partial test to confirm if the Hitachi TV remote is working or not. With fresh batteries correctly installed, point the remote towards the lens of an active digital camera. For every press of any/all button(s) on the remote, there should be a bright light that would register on the LCD screen of the camera.

No light, no infrared transmission from the remote; remote most likely faulty.

On the otherhand, if the remote is good, then consider a possible IR sensor hardware concern in the unit itself or a configuration issue.

Please post back results of camera test.