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Vizio 55vf551xvt ... vizio standby lite is on ..power on tv

Customer Question
vizio 55vf551xvt ...amber vizio standby...
vizio 55vf551xvt ...amber vizio standby lite is on ..power on tv with remote or by tv button the lite turns white but screen does nothing stays black... also can not get screen to lite with remote or with tv buttons menu does not come up either
Submitted: 1 year ago.Category: TV
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Answered in 10 minutes by:
3/22/2016
TV Technician: Shahid, Technician replied 1 year ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 12,031
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

- How old is the TV and how long it have had the problem?

- Any repair/ part replacement done to TV in past?

Thanks.

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Customer reply replied 1 year ago
label on speaker box says 2009-09-25 which seems about right. No repairs made. Problem happened all of a sudden 2eeks ago. turned on tv with direct tv remote. tv seemed to come on as normal but no picture but had sound.So selected menu to change input ...menu screen appeared... selected different input sound stopped and screen went completely black no sound and no screen menu . tv does turn on with remote aand tv buttons ..standby vizio light is amber then turns white when turned on
TV Technician: Shahid, Technician replied 1 year ago

OK - Have you tried to unplug TV and cable box power cords from wall outlet for 10 minutes to reset, replug back in, let cable box reboot that may take several minutes and check?
If not yet, can you try it now and reply back with the result?

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Customer reply replied 1 year ago
replaced 55 inch tv with 32 inch samsung to the direct hook up and the 32 inch seems to work fine . vizio is on bench now with back off. I can hook up direct
TV Technician: Shahid, Technician replied 1 year ago

OK, so Vizio still wont power up if plugged in?

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Customer reply replied 1 year ago
thats correct..standby light changes to white when turned on and back to amber when turned off. no visible light on even in the dark
TV Technician: Shahid, Technician replied 1 year ago

Please shine a good flashlight on TV screen bit closely, press menu button on TV remote, do you get any faint/ dim image inside screen while TV power is On?

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Customer reply replied 1 year ago
none at all
TV Technician: Shahid, Technician replied 1 year ago

OK, it seems main board failure in TV, main board is one where all video inputs are located and replacement of main board in TV will help to resolve the problem. Please click following link to view main board image and part number info that can be used to search/ google to get price and stock info to order it..

http://www.shopjimmy.com/vizio-3655-0032-0150-main-board-for-vf551xvt.htm

I trust my input will help you out. Please feel free to respond if you have any additional questions.
A positive rating to answer would be greatly appreciated, please click on 5 star on this page then click submit/finish button so I can get credit on website for my work. If you don't see rating option then intimate here.
Regards,
Shahid.

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Customer reply replied 1 year ago
wow.. thank you...that must be right...i will let you know what happens. replacement board may be hard to find.. said out of stock.I still have to take metal shield off
TV Technician: Shahid, Technician replied 1 year ago

Sure, please take your time. Get the part number off of main board inside TV and search/ google it to get price and stock info to place your order.

Thanks.

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TV Technician: Shahid, Technician replied 1 year ago

Do you need any further assistance with this question?

Thanks.

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Customer reply replied 1 year ago
thanks, ***** ***** ok for now
TV Technician: Shahid, Technician replied 1 year ago

OK, a positive rating to answer would be greatly appreciated, please click on 5 star on this page then click submit/finish button so I can get credit on website for my work. If you don't see rating option then intimate here.

Thanks.

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Customer reply replied 1 year ago
found board...still need to order ..probably do that monday
TV Technician: Shahid, Technician replied 1 year ago

OK, take your time and reply back with the result.

Thanks.

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Shahid
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 12,031
12,031 Satisfied Customers
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech

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