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Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 24945
Experience:  Custom home theater installer, authorized dealer top brands.
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NATHAN ..... I HOOKED UP THE VISIO SOUND BAR YOU RECOMENDED

Customer Question

HI NATHAN ..... I HOOKED UP THE VISIO SOUND BAR YOU RECOMENDED TO THE TOSHIBA TV ..... I CAN NOT GET ANY SOUND
Submitted: 1 year ago.
Category: TV
Expert:  Nathan replied 1 year ago.

How did you hook it up, Frank?

You need to use the optical (fiber optic) cable, not the red/white.

You may also need to go into the tv setup menu and disable/turn off the tvs internal speakers, and also to set the audio output mode/format to pcm (stereo) rather than dolby/digital.

If none of that works, you can bypass the tv entirely and just plug the soundbar directly to your source device (cable/satellite box, etc), though you may have to make a comparable pcm/stereo setting change on that box too.

Nathan

Customer: replied 1 year ago.
I WILL HAVE TO GET THE OTHER CABLES FOR THE HOOK UPS ..... WILL GET BACK TO YOU WHEN I GET THEM.
Expert:  Nathan replied 1 year ago.

Thank you, Frank.