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Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14784
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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I have a 55in lg 4K tv I was programming the remote control

Customer Question

I have a 55in lg 4K tv I was programming the remote control it was working until I pause the channel for about 2hrs it cut off went I try to turn back on the screen was all white with message in small black box power only press exit key and turn power off with remote control directv remote didn't work or lg remote didn't work I unplugged the tv it didn't work the white screen stays on wouldn't turn off
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.



If you press the menu button of the sets own remote control does the menu come up please?

How old is the set please?


Expert:  Anthony_Infotech replied 1 year ago.


Do you still need help please?