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Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14999
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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The picture on my visio will freeze a little later the visio

Customer Question

the picture on my visio will freeze a little later the visio will turn off by itself and then turn back on
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.



To begin with have you re-booted the set?unplug from the wall-power wait 5 mins then re-plug back in again?if not please do that and let me know thanks


Customer: replied 1 year ago.
My problem happens about once every evening I think it is becoming more frequent. It usually takes about 2 minutes to shut itself off, restart and get bak to normal. It usually then is ok for the rest of the evening. It is not a problem at this moment. I did just unplug for 5 minutes.
Expert:  Anthony_Infotech replied 1 year ago.

OK I understand the reboot you just did may well cure the problem if it does not please come right back here and we will discuss this further

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Many Thanks