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I have a Logitech Harmony 650. There are times when the

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I have a Logitech Harmony...
I have a Logitech Harmony 650. There are times when the volume key and channel button wont work. Is there a simple fix for it?
Submitted: 2 years ago.Category: TV
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Answered in 1 hour by:
3/12/2016
TV Technician: Aric, Technician replied 2 years ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,823
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

Hello and sorry you're having problems. Please try the following steps and let me know what happens.

Press and hold both the Menu button (located above Channel Up) and the Off button for approximately 20 seconds. You will see a remote with a circular arrow. Sign into your account on the MyHarmony desktop software. Connect the remote to your computer using the supplied USB cable.

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