How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I have a Sony blueray mini system and a Sanyo tv that have

Customer Question

I have a Sony blueray mini system and a Sanyo tv that have given us great servise for six years. At present, the system will not play a dvd. I get a message that the system will not read the ext. memory and that I should turn the system on and off. Which I did. But, it still will not work. Any assistance would be appreciated.
Submitted: 1 year ago.
Category: TV
Expert:  littlerusty2005 replied 1 year ago.

Hello, my name is Rusty. Will it play a Blu-ray, just not a DVD?