Facing TV Problems? Ask a TV Technician.
Hello and thank you for your question. I look forward to assisting you today. It most likely would be easier with a remote? Would you like me to provide you with a link to purchase a replacement?
You most likely have the Auto volume set, and that can be accessed by the main menu from the menu button on the TV. Are you familiar with that?
Here is the LINK for your remote.
Still with me?