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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14998
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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The remote can move the channels up and down but will not go

Customer Question

The remote can move the channels up and down but will not go to a new channel when using the channel numbers.
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.

Hello

Welcome

Have you rebooted the set please ?unplug from wallpower-replug back in after 5 mins?if not please do that and let me know the results thank you

Anthony

Customer: replied 1 year ago.
Have already done that, didn't work
Expert:  Anthony_Infotech replied 1 year ago.

Just to make sure the remote itself is OK please follow this guide <<click its for a sony tv but covers all remotes, use the number buttons and see if you get a light from them

Anthony

Expert:  Anthony_Infotech replied 1 year ago.

Let me know the results of the above check please

Customer: replied 1 year ago.
Didn't work, per your policy please refund the charge.Thanks for trying,John
Expert:  Anthony_Infotech replied 1 year ago.

You reply is bizarre its nothing to do with it working you are only TESTING THE REMOTE?? your welcome as I dont want to continue anyhow have a good day