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Trying to run Amazon prime on my tv but 't understand how to…

Customer Question
Trying to run Amazon...

Trying to run Amazon prime on my tv but don't understand how to do it

Technician's Assistant: Sometimes things that you think will be really complicated end up being easy to fix. The TV Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.

Well I've tried to download Amazon video which was a big hassle and took forever and it never did show up where Netflix and other programs are. I'm just not doing something right. Is your help costing me anything?

Technician's Assistant: Is there anything else the TV Technician should be aware of?

Just that I'm not understanding this at all but don't believe it should be so complicated

Submitted: 2 years ago.Category: TV
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Answered in 5 minutes by:
3/8/2016
TV Technician: Richard, Technician replied 2 years ago
Richard
Richard, Technician
Category: TV
Satisfied Customers: 45,444
Experience: Avid TV Technician
Verified

Hi there and welcome

First, do you have the Amazon Prime App on your TV? Do you see it in the list of apps installed?

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