TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Have a Samsung 62 inch flat screen that keeps going off

Customer Question
after 10 -15 minutes I...
Have a Samsung 62 inch flat screen that keeps going off after 10 -15 minutes I thought it was cable box but Cable company says no. What could be causing this.
Submitted: 2 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
3/6/2016
TV Technician: Shahid, Technician replied 2 years ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,479
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

1- Could you please get me the model number written on back of TV?
2- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?
Thanks.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
My Vizio TV, Model No. D39h-CO, Serial No LATATCAR0602619,
My Vizio TV, Model No. D39h-CO, Serial No LATATCAR0602619, only displays a shrunken picture. While the TV is 39" by 19", the picture displayed is only 25.5" by 15". That is a loss of 40.7%. … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
My TV keeps shutting off and on without warning. It comes
My TV keeps shutting off and on without warning. It comes back on almost immediately with a black screen for several moments. … read more
Shahid
Shahid
Technician
13,479 satisfied customers
I have a 60" flat screen. All of a sudden I can't get sound
I have a 60" flat screen. All of a sudden I can't get sound out of it. … read more
Shahid
Shahid
Technician
13,479 satisfied customers
I had a power failure and now my 60 inch Samsung tv keeps
Hi, I had a power failure and now my 60 inch Samsung tv keeps clicking on and off … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
We have a Panasonic flat screen TV that we got a year ago at
We have a Panasonic flat screen TV that we got a year ago at Xmas from our kids. Starting about six months after we got it the screen would become black for about 20-25 minutes. We had a fellow come f… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I have Samsung 32 inch series 5 5500 LED started losing picture
I have Samsung 32 inch series 5 5500 LED started losing picture for moments couple days ago. Then last night lost picture, sound ok. Turn off 30 min. Back on no pict after 15 min all of sudden pict ca… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I have a Samsung flat screen 48" television. When it is initiall
I have a Samsung flat screen 48" television. When it is initially turned on it takes 10 - 15 minutes before a picture comes into view. After viewing the television for several hours, I turn it off, ho… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
My SAMSUNG un40f6300 after running for about an hour will begin
My SAMSUNG un40f6300 after running for about an hour will begin showing a blank screen, or freeze the picture, and start again after about 30 seconds, usually just where the show left off but sometime… read more
Shahid
Shahid
Technician
13,479 satisfied customers
I have about a 10 year old 32" Sony Wega television that all
I have about a 10 year old 32" Sony Wega television that all of a sudden the first half of the channels 2-62 went dark red, and the rest 300-400 are still perfect. I'm on "Cable One" cable service. Ne… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
We have a 6 year old Hitachi 42 inch Ultravision flat screen
We have a 6 year old Hitachi 42 inch Ultravision flat screen TV that sometimes won't come on unless we turn our power switch button on and off and then monkey around with the remote for another 5 or 1… read more
alr3d
alr3d
owner
High School or GED
764 satisfied customers
We have a Samsung TV model #PN42B400P3DXZA that has recently
We have a Samsung TV model #PN42B400P3DXZA that has recently started going blank after it has been turned on.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
i have a 62 inch tv and lately the picture goes out completely
i have a 62 inch tv and lately the picture goes out completely but not the sound. this seems to only be an occasional thing, some days it doesn't do it at all and the other day it did it every 10 minu… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I have a 32 inch Magnavox flat screen and when we turn it on
I have a 32 inch Magnavox flat screen and when we turn it on the green power light blinks on and off for 10-15 minutes then goes off completely. After trying to power it on at least 5 times (total of … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
WHEN I PUT MY SAMSUNG HDTV MODEL LN-S4051D ON (With Either
WHEN I PUT MY SAMSUNG HDTV MODEL LN-S4051D ON (With Either Remote Or TV On/Off Switch) THE RED BUTTON ON/OFF SWITCH KEEPS CLICKING FOR ABOUT 5 MINUTES BEFORE COMING ON. Cable Company was here, SWITCHE… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
we have a DLP 60 inch samsung flat screen that keeps shutting
we have a DLP 60 inch samsung flat screen that keeps shutting off after turning the tv on. it generally takes about 10 seconds before it shuts off. initially the audio stays on and the screen goes bla… read more
Jeff the TV Guy
Jeff the TV Guy
Service Technician
Vocational, Technical or Trade Scho
739 satisfied customers
have a 32 inch RCA tube tv not flat screen. JUst lost color
have a 32 inch RCA tube tv not flat screen. JUst lost color still have very good black and white picture.… read more
PramitP
PramitP
Self-Employed
Diploma
9 satisfied customers
I have a Samsung flat screen LCD TV model # XXXXX that is
I have a Samsung flat screen LCD TV model # XXXXX that is a couple of years old and has worked well without any problem. I exchanged our cable box Motorola model DCT6400 phase III which did not have a… read more
Greg M
Greg M
Vocational, Technical or Trade Scho
181 satisfied customers
New HDTV Samsung 500 series. Have hdtv digital box from cable
New HDTV Samsung 500 series. Have hdtv digital box from cable company. All HD channels look awesome on tv but all regular channels are lousy. Samsung guide says it is hardware from cable co.(which is … read more
Steve
Steve
Chief Engineer
9 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x