TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Related TV Questions
Somehow i activated closed caption and cannot turn it off. i
somehow i activated closed caption and cannot turn it off. i used the remote and went to menu, then tried to scroll up to cc. but could not access cc. able to access Wide, and Audio, but nothing under… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
Have somehow put sub titles on the screen & can't get rid of
Hi Andy,, have somehow put sub titles on the screen & can't get rid of them. What do I have to do? … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I have a 70" smart TV. I am streaming movies from Amazon. I
I have a 70" smart TV. I am streaming movies from Amazon. I cannot figure out how to turn on closed captioning. Can you help me? … read more
stevenl1469
stevenl1469
26 satisfied customers
I am getting CC on several channels and I'm unable to turn
I am getting CC on several channels and I'm unable to turn it off i go to menu but am unable to go the CC screen … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I have a 50" Vizio Smart TV that the picture quit working.
I have a 50" Vizio Smart TV that the picture quit working. The set is 2.5 years old and I hate to pay for a new one if this one can be fixed. It reminds me of an old console that the horizontal hold w… read more
Anthony_Infotech
Anthony_Infotech
Technician
16,605 satisfied customers
I have a Vizio smart tv and broke the remote. I can't access
HI I have a Vizio smart tv and broke the remote. I can't access Netflix app on there now. I tried the menu tab on the tv but it doesn't bring up the apps or option … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Can't get rid of smart cast is starting up. I don't know.
Can't get rid of smart cast is starting up JA: What's the model number of your TV? How old is it? Customer: i don't know JA: Does the TV menu work? Do you have the same problem on all sources/inputs? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,165 satisfied customers
I have a red horizontal band across the top of my screen
I have a red horizontal band across the top of my screen that appeared 48 hrs. Ago and I can't ged rid of it … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
Suddenly Closed captions appear on all HDMI programs, I
Suddenly Closed captions appear on all HDMI programs, I can't seem to turn it off. Using Apple TV on Sony Bravia Smart TV … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Panasonic Viera TV and can't get rid of the closed captions
Panasonic Viera TV and can't get rid of the closed captions on it. How do I change the setting to get rid of the CC? … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I have a Vizio TV. Recently, the CLOSED CAPTION feature
I have a Vizio TV. Recently, the CLOSED CAPTION feature turned on and I cannot turn it off. I went into menu, but the CC box is dark, and cannot be accessed. The CC button on the remote does nothing. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,508 satisfied customers
I am getting rid of our 2011 model VIZIO 55" TV because it
I am getting rid of our 2011 model VIZIO 55" TV because it does not support closed caption when streaming NETFLIX shows. Do 2015 SAMSUNG Smart TV's, specifically UN55JU6400, support closed caption on … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
Vizio tv a year old. had CC with the exception of HD until
Vizio tv a year old. had CC with the exception of HD until I got my cable DVR. Then I again lost my CC,but! got my CC back after much messing around. I have no idea what I did right. Now my doggie mus… read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
Had some company in and they turned the cc option on and now
Had some company in and they turned the cc option on and now i cant turn it off. Ive looked in the manual and followed the instructions but when i hit the cc button the 2nd time nothing happens. I hav… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I have a Sony Bravia model: KDL-32L4000.while watching a show
I have a Sony Bravia model: KDL-32L4000.while watching a show all of a sudden screen went crazy. It is not my signal. I have unplugged everything but power. Screen has a few vertical ribbons of color … read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
We have a 5 year old Magnavox television, # 27MS3404/17. It
We have a 5 year old Magnavox television, # XXXXX It has started using subtitles on the channels. Everything that the people are saying, comes up on the screen. It does not do it all of the time, but … read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I have a 2004 Philips tv Model #32PT563S376 and the closed
I have a 2004 Philips tv Model #32PT563S376 and the closed caption just came on all of the sudden and will not go off. I do not have the original remote for the TV but can not find the MENU button on … read more
Bernard S.
Bernard S.
Bachelor's Degree
656 satisfied customers
My sound is cutting out & distorting on my new sony 52 i
My sound is cutting out & distorting on my new sony 52 inch tv. I watch mostly live sports as I'm watching golf channel now & it occasionally cuts off. If I change channels the sound comes back. Drivi… read more
Jeff the TV Guy
Jeff the TV Guy
Service Technician
Vocational, Technical or Trade Scho
739 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,461 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x