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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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How can I Reset the colors and image on my Sony TV.

Customer Question

Hello, how can I Reset the colors and image on my Sony TV.
Submitted: 1 year ago.
Category: TV
Expert:  Shahid replied 1 year ago.

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
- Can you provide me picture of TV so I can view the color issue which will help to diagnose the problem bit quickly?


Customer: replied 1 year ago.
how do I send the picture of my tv.
Expert:  Shahid replied 1 year ago.

Phone call may not help at this early stage.

Please click Add-File link below the box where you type the reply to attach the picture file in this chat thread.

Customer: replied 1 year ago.
what do I do when I clic the add file?
Expert:  Shahid replied 1 year ago.

There would be a small window pop up, click it to attach the picture file.

Expert:  Shahid replied 1 year ago.

OR upload the picture at following photo sharing site and post the file link here so I can view it..

Customer: replied 1 year ago.
can you send me an email so I can sed you the picture because I am unable to do it this way.
Expert:  Shahid replied 1 year ago.

Did you get email address?

Customer: replied 1 year ago.
You are not helping much, I think your are a scam. I am requesting my refund asap.
Customer: replied 1 year ago.
I am not satisfied with your service, good bye.
Expert:  Shahid replied 1 year ago.

I'm sorry if you feel it that way, we are legitimate and not a scam. All I need is a picture of your TV to diagnose the issue.

Please contact customer service at following link/ number for refund/ billing issue as I have no control over such matters.
Call USA:(###) ###-####br />United Kingdom - 0***-***-****
Ireland - 1800-760-906