TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Cant get the sound on our Sony Bravia Television

Customer Question
cant get the sound on our Sony Bravia Television
Submitted: 2 years ago.Category: TV
Ask Your Own TV Question
Answered in 1 minute by:
3/5/2016
TV Technician: Shahid, Technician replied 2 years ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,477
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?

- Increase the volume up to full, do you hear faint hisss sound from TV speakers?

Thanks.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Having trouble getting my sony bravia tv to mirror our hp
having trouble getting my sony bravia tv to mirror our hp laptop … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have a model KDL-52V5100 and Sony sound bar. When the HDMI
I have a model KDL-52V5100 and Sony sound bar. When the HDMI Cable is connected to the sound bar the we get only sound, no picture. When we connect HDMI Cable directly to any of four ports on the Brav… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Our television sound system is very static and almost sounds
Our television sound system is very static and almost sounds like a martian talking. Is there something we can correct or do we need to call a repairman. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Hi :) ive just picked up an old JVC TH-s33 and ive got the
Hi :) ive just picked up an old JVC TH-s33 and ive got the surround sound working great through DVDs but i cant seem to find a way to get TV sound through the surround sound. Im hoping its possible, t… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
We own a Sony Bravia. I was watching a program, the television
We own a Sony Bravia. I was watching a program, the television suddenly shut off. After reading our book, it said to count the number of times the red light is flashing and call you. I was directed to… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
The sound on our Sony Bravia TV has gone out completely. Is
The sound on our Sony Bravia TV has gone out completely. Is there anything I can do from my home?… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
Our Sony Bravia 46" has lost sound. When turned off then on
Our Sony Bravia 46" has lost sound. When turned off then on again a box appears that says " Checking the connection with external speakers..." Have we lost our sound completely? We touched nothing on … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
since attaching an HDMI CABLE TO CONNECT OUR DVR TO OUR SONY
since attaching an HDMI CABLE TO CONNECT OUR DVR TO OUR SONY BRAVIA HD TV WE HAVE NO SOUND! WE'VE TRIED THE REMOTE, THE MANUAL VOLUME ON THE ACTUAL TV, THE SETTINGS ON THE TV.....STILL NO SOUND...ANY … read more
Shahid
Shahid
Technician
13,477 satisfied customers
i have a sony lcd bravia kdl-32xbr4 it is connected to a cable
i have a sony lcd bravia kdl-32xbr4 it is connected to a cable box. when i turn the tv on it gets sound and vertical striped lines. i cannot get anything on the screen when i push the menu or home but… read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
i have a sony 40 lcd model kdl40ex500. I cant get the demo
i have a sony 40 lcd model kdl40ex500. I cant get the demo mode to turn off. it alternates between the motion flow bar and the bravia engine bar and another bar. it moves from the botom to the top eve… read more
Ridgerunnerras
Ridgerunnerras
Technical Support Engineer
Associate Degree
greetings. We have a KDL 46 VL 130 Sony Bravia flat screen
greetings. We have a KDL 46 VL 130 Sony Bravia flat screen television. We are creating a media room with surround sound speakers. There is a speaker on the front bottom of the Sony Bravia screen. Can … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
i have a 3 year old large bravia,cant find a serial number
i have a 3 year old large bravia,cant find a serial number on it but i cant turn off the display telling me which av channel im using and its def on the top left hand corner of the screen,please help!… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Can I connect a set of MDR-RF970RK headphones to a Bravia LCD
Can I connect a set of MDR-RF970RK headphones to a Bravia LCD television without affecting the operation of the television. I have connected them to the jack on the left side of the television, but it… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Sound is sometimes garbled and lose sound for a few seconds. Talked
Sound is sometimes garbled and lose sound for a few seconds. Talked to sony person and said this problem can be fixed with an upgrade part. How do I get this part?… read more
Chuck Williams
Chuck Williams
Freelance Electronics Technician
Vocational, Technical or Trade Scho
3,774 satisfied customers
I have a Sony Bravia Television set that when you turn it &#
I have a Sony Bravia Television set that when you turn it on the picture comes on for a second then it goes blank and the channel wont change, cant change the input source, the only think that you can… read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
4 satisfied customers
I have a sony bravia 46 HD television connected to a cable
I have a sony bravia 46" HD television connected to a cable box and the sony home theatre set up with 5 speakers. The sound seems to be echoing and not clear. What can I do? Thanks. MO… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
Hi there We are having a problem with our 2.5 year old sony
Hi there We are having a problem with our 2.5 year old sony bravia SU-RG11MA is not coming on. The standby light on the television gives 3 flashes and then pauses for approx 2 secs. Any ideas?! I woul… read more
S. Nayak
S. Nayak
Bachelor's Degree
8 satisfied customers
i have a sony bravia kdl-40x3100 it is 5 days old last
i have a sony bravia kdl-40x3100 it is 5 days old last night i turned it off using sleep timer set at 30 mins and this morning i turned it on and just sound comes out and i cant even get the menu disp… read more
Chris
Chris
General Manager
Vocational, Technical or Trade Scho
48 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x