Facing TV Problems? Ask a TV Technician.
Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.
- How long is the HDMI cable runs between this TV and cable box?
OK, is it possible to get the TV near the cable box, plug another HDMI cable into TV and cable box to verify is it working now?