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I 't have the remote 2 my Sanyo tv it has a blue screen

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I don't have the remote...
I don't have the remote 2 my Sanyo tv it has a blue screen can't even get it on menu r nothing I hear picture but video showing
Submitted: 2 years ago.Category: TV
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Answered in 5 minutes by:
3/2/2016
TV Technician: Shahid, Technician replied 2 years ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,477
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

1- Could you please get me the model number written on back of TV?
2- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?
Thanks.

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