Facing TV Problems? Ask a TV Technician.
Hello, You need to use the Sony remote to update the TV. Have you done that yet?
Since the update message would be generated by the TV, the TV's native remote would be needed to OK the update. However that is assuming the TV is connected to the Network and this isn't a software glitch of some sort. Give that a shot and also please reply back with the full model number off of the back of the TV.
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Model Number off the back of the TV please?
Okay no problem.
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