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Re. mod. 60DDX88BA; S/N VOD004092 Lost picture (went on &

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Re. mod. 60DDX88BA; S/N VOD004092 Lost...
Re. mod. 60DDX88BA; S/N VOD004092
Lost picture (went on & off for a short time; now just off). Audio fine.
Cable connections checked; good.
Is there anything I can do further without a service call (such as perhaps a reset)?
Ken
Submitted: 2 years ago.Category: TV
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Answered in 6 minutes by:
2/29/2016
TV Technician: Aric, Technician replied 2 years ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,794
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

Hello and sorry you're having problems.

Can you please go to the TV itself, or use the original remote and press MENU? Let us know if the MENU displays on the screen please.

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TV Technician: Aric, Technician replied 2 years ago

Let me know when you're able to see my reply and we can proceed.

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