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I was given a new samsung tv model UN50H6203AF. I pluged it…

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Hello I was given a...
Hello I was given a new samsung tv model UN50H6203AF . I pluged it into the wall and it turned on showing a dark blue screen. I dont have a remote but bought a universal remote. The remote doesnt matter for I can do anything with the tv can you suggest something thanks.
Submitted: 2 years ago.Category: TV
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Answered in 2 minutes by:
2/29/2016
TV Technician: Aric, Technician replied 2 years ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,802
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

Hello and sorry you're having problems. Did the set turn n as soon as you plugged it in, or only after you pressed the power button?

Also, did the Samsung welcome screen show up?

Where did you receive this set from, is there any sort of warranty on it?

Please elaborate and we can proceed.

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TV Technician: Aric, Technician replied 2 years ago

Are you still with me here?

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TV Technician: Nathan, Installer replied 2 years ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 31,423
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

It looks like Aric has opted out. Did you need more help with this?

Can you tell me what devices you intend to use the tv with (cable/satellite, etc) and if you've connected anything yet?

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