TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I have a Samsung 50" DLP TV that was making a whining sound.

Customer Question
I have a Samsung...

I have a Samsung 50" DLP TV that was making a whining sound. I changed the color wheel and the lamp and it won't turn on. I have a blinking green lamp light on the front. I tried pushing the cutoff switch but it won't work.

Submitted: 2 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 1 minute by:
2/28/2016
TV Technician: Shahid, Technician replied 2 years ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,489
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

1- Could you please get me the model number written on back of TV?

2- Have you put lamp door back on TV after lamp installation?

Thanks.

Ask Your Own TV Question
Customer reply replied 2 years ago
HLR5067WAX/XAA, yes I put the lamp door back on TV after installation.
Customer reply replied 2 years ago
Hello, are you there?
TV Technician: Shahid, Technician replied 2 years ago

OK, is the old lamp dead/ broken?

Ask Your Own TV Question
Customer reply replied 2 years ago
No, I tried putting the old lamp back in and it didn't work either.
TV Technician: Shahid, Technician replied 2 years ago

Yes, I'm here and may take few minutes to reply.

OK, does the color wheel spin?

Ask Your Own TV Question
Customer reply replied 2 years ago
Doesn't sound like it. I checked the connections to the color wheel to make sure they were secured but nothing.
TV Technician: Shahid, Technician replied 2 years ago

OK, it is quite possible the orange ribbon cable of color wheel is inserted in wrong direction in connector on board, pull it from connector, flip it and insert in connector so its shiny connections connect to jack pins and check, does color wheel spin now?

Ask Your Own TV Question
Customer reply replied 2 years ago
Should the shiny connectors face in or out towards me?
TV Technician: Shahid, Technician replied 2 years ago

I'm not sure about it, however, it wont hurt if you put the cable in wrong direction into jack as it connects only one way so go ahead, turn the shiny face of connector and insert it to see if color wheel spins now as this is necessary requirement of boot up process then lamp will be turned On.

Ask Your Own TV Question
Customer reply replied 2 years ago
I did so, tv makes a noise like it's going to turn on but nothing. I still have a flashing green light and there a clicking sound coming from tv.
Customer reply replied 2 years ago
I have the blue cutoff switch in up position.
Customer reply replied 2 years ago
Small fan just cut off.
TV Technician: Shahid, Technician replied 2 years ago

OK, so you had not such noise/ sound before flipping the color wheel connector?

Is the green light keep flashing or after some time other lights on TV front also start flashing?

Try to put blue lamp door switch in down position as well to see if it makes any difference.

Also, where did you buy the replacement lamp and was the old lamp working fine before the color wheel problem occurred?

Ask Your Own TV Question
Customer reply replied 2 years ago
The orange cable was already properly inserted. The green light flashes and after a while there's a clicking sound then small fan shuts off and I get flashing lamp, timer and standby/temp light.
TV Technician: Shahid, Technician replied 2 years ago

OK, so you get all three lights flashing on TV, correct?

If so, where did you buy the replacement lamp from and how much you paid for it?

Ask Your Own TV Question
Customer reply replied 2 years ago
I got lamp from Amazon, paid $25. I put old lamp in which wasn't defective and still doesn't work.
Customer reply replied 2 years ago
Hello
Customer reply replied 2 years ago
Still there?
TV Technician: Shahid, Technician replied 2 years ago

Yes, sorry for delayed reply. Working on it.

Ask Your Own TV Question
TV Technician: Shahid, Technician replied 2 years ago

$25 lamp most likely wont work so let the old lamp inside TV while troubleshooting.

Did you put the blue switch downward as a test?

Also, recheck the work and make sure all connectors are plugged securely and tight that were remove for color wheel replacement work.

Ask Your Own TV Question
Customer reply replied 2 years ago
Done all steps
TV Technician: Shahid, Technician replied 2 years ago

I'm running out of ideas what it could be causing the problem so let me repost the question and other experts can have a look, hopefully some one will soon respond to assist you further.

Do not rate my answers and leave it as it is.

Thanks.,

Ask Your Own TV Question
Customer reply replied 2 years ago
Ok
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shahid Your Own Question
Shahid
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,489
13,489 Satisfied Customers
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech

Shahid is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Installed new Philips lamp on samsung dlp, blue reset switch
installed new Philips lamp on samsung dlp, blue reset switch up, replaced door. Green light in front still flashes, followed minutes later by all lights flashing. Can't get Factory setting to come up.… read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
238 satisfied customers
Have a Samsung DLP TV Model HL-T5075s, the three lights came
Have a Samsung DLP TV Model HL-T5075s, the three lights came on on the front and replaced the buld but lights still were on. Bought a new ballast and replaced, TV fired right up but there was a whinin… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
My name is XXXXX XXXXX have a Samsung DLP tv MFG date of 2005,
My name is XXXXX XXXXX have a Samsung DLP tv MFG date of 2005, few weeks ago the tv made a pop sound & no picture. I checked the bulb N it was broke, I replaced it with a new one N tv worked fine for … read more
Shahid
Shahid
Technician
High School or GED
13,489 satisfied customers
Samsung DPL - 62 in was shutting off, with all three lights
Samsung DPL - 62 in was shutting off, with all three lights on front flashing. I looked at the site and diagnosed it as a lamp. Bought a new lamp and it's still happening.… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have a Samsung hlr5078wx/xaa 50 inch dlp tv. The lamp lights
I have a Samsung hlr5078wx/xaa 50 inch dlp tv. The lamp lights for about 5 seconds or so, looks good, then shuts off. The set then reboots. This occurs 3 times before it stops and displays all three l… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
My old Samsung Tantus has just started making a whining noise.
My old Samsung Tantus has just started making a whining noise. I thought it might be a fan motor bearing as that is what it sounds like but on further investigation it is not. When the TV is first tur… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a 50 inch samsung DLP. Picture would go out, followed
I have a 50 inch samsung DLP. Picture would go out, followed by loud fan noise. now will not come on at all. Any suggestions?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a 50" Samsung HLS5086WX/XXA I night while watching
I have a 50" Samsung HLS5086WX/XXA I night while watching tv the colors started to go haywire and then the tv shut down. When it shut down all three lights were blinking and I heard a slight whining i… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
We have a Samsung 50 inch DLP TV, model #HLS5086WX/XAA. We
We have a Samsung 50 inch DLP TV, model #HLS5086WX/XAA. We bought it about 6yrs ago. WE have replaced the lamp and the color wheel, both with in the last 2yrs. Now the TV is turning off and making a w… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Mitsubishi WD-C657 65-inch DLP TV. After an electrical
I have a Mitsubishi WD-C657 65-inch DLP TV. After an electrical storm, it made a very loud pop and stopped working. I did a system reset and when I turned it back on, it makes a very loud squawking so… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
Hi, My tv is a Samsung DLP HL-T4675S and I the problem is
Hi, My tv is a Samsung DLP HL-T4675S and I the problem is that the tv does not come one. This has happened before and the solution then was to replace the lamp, which I did and it fixed the tv. Now, a… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have a samsung 56 DLP TV that I bought last year. Recently,
I have a samsung 56" DLP TV that I bought last year. Recently, the screen blanked out and no longer turns on. I can hear a clicking sound as if its trying but it never does. I changed out the bulb to … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
I have a Samsung M/N HLN567WX/XAA S/N37723CEX600653CT DLP rear
I have a Samsung M/N HLN567WX/XAA S/N37723CEX600653CT DLP rear projection TV. It has been making a whining sound for a few months, then yesterday when I turned it on there was no picture, then it turn… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
I have a Samsung 50 DLP TV HL-P5063W. I have already replaced
I have a Samsung 50" DLP TV HL-P5063W. I have already replaced the lamp about 6 months back. Now the tv won't come on. It has a high pitch whinning sound, no picture, and all three lights are blinking… read more
Steve
Steve
I
1 satisfied customers
I have a samsung quantus DLP tv that is 42 inch and approximately
I have a samsung quantus DLP tv that is 42 inch and approximately 5 years old. I have never had any problems with it until about 2 weeks ago when the color wheel shattered. I went ahead and order a ne… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
My samsung DLP tv started making a whinning, buzzing noise.
My samsung DLP tv started making a whinning, buzzing noise. Now I will turn on, it stays on for only a minute then turns off. The 3 lights on the front bottom start blinking (the timer light, the lamp… read more
Chuck Williams
Chuck Williams
Freelance Electronics Technician
Vocational, Technical or Trade Scho
3,774 satisfied customers
I have a samsung tv model # XXXXX . the other night
I have a samsung tv model # XXXXX . the other night it just stopped working. no picture no sound. the power light in the front blinks green constantly. when i unplug the unit, then plug it back in, I … read more
Jeff the TV Guy
Jeff the TV Guy
Service Technician
Vocational, Technical or Trade Scho
739 satisfied customers
Have HLR5078W DLP Samung. Worked great until the TV had a loud
Have HLR5078W DLP Samung. Worked great until the TV had a loud electrical pop and the TV went completely out. Three amigos appeared (three blinking lights). Took lamp out, noticed inside was broke. I … read more
Conrad
Conrad
Technician
Vocational, Technical or Trade Scho
946 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x