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Louie, Technician
Category: TV
Satisfied Customers: 12682
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My Smart TV has no picture and no sound. Power is on

Customer Question

My Smart TV has no picture and no sound. Power is on
Submitted: 1 year ago.
Category: TV
Expert:  Louie replied 1 year ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, bear with us; re-confirm and post back with the complete model number of the Samsung Smart TV.

Customer: replied 1 year ago.
Thanks Louie, The TV has just burst into flames so I have had to use a fire extinguisher on it and disconnect it completely. So no need for any further assistance. I will be off to buy a new one later this week.Kind regards
Expert:  Louie replied 1 year ago.

I understand Glenn and sorry to hear of this.

Still, good luck with the new TV.