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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My Sony TV does not turn on w/the remote. I just had a new

Customer Question

My Sony TV does not turn on w/the remote. I just had a new DVR installed by xfinity, but the cable people said it was probably the TV. The cable box does turn on and seems to be operating correctly, but TV does not turn on.
Submitted: 1 year ago.
Category: TV
Expert:  Aric replied 1 year ago.

Hello and sorry you're having problems.

Can you please get me the mode number off of the back of the set?

Also, how long have you owned it for?

Are there currently ANY signs of life on the TV at all (power light lit or blinking, etc.)?

Expert:  Aric replied 1 year ago.

Please let me know when you're able to see my reply.