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Bottom quarter of screen is jumpy and there is a line across…

Customer Question
Bottom quarter of screen is...
Bottom quarter of screen is jumpy and there is a line across the screen. Can anything be done?
Submitted: 2 years ago.Category: TV
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Answered in 5 minutes by:
2/26/2016
TV Technician: Aric, Technician replied 2 years ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,256
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

Hello and sorry you're having problems.

What is the model number off of the back of the TV we're looking at here?

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Customer reply replied 2 years ago
Call ***********
TV Technician: Aric, Technician replied 2 years ago

No thank you, ***** ***** take a phone call right now. If you'd like to continue, please reply back on this page.

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Customer reply replied 2 years ago
Continue
TV Technician: Aric, Technician replied 2 years ago

Please reply back to the Info Request I posted here.

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Customer reply replied 2 years ago
Since I have not received an answer I do not wish to pay or join.
Thank you.
TV Technician: Russell H., Service Tech replied 2 years ago
Russell H.
Russell H., Service Tech
Category: TV
Satisfied Customers: 12,604
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

I'd like to know the model of your Sony TV (or other type of Sony device?), please.

The symptoms you mentioned are those of an electronic problem in the TV. I don't think it's an adjustment, but depending on the model, it might possibly be one... or not, at this point.

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TV Technician: ,  replied 2 years ago
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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