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Using Apple TV on the hdmi port - all of a sudden only the

Customer Question
top left quadrant of the...
Using Apple TV on the hdmi port - all of a sudden only the top left quadrant of the screen is appearong
Submitted: 1 year ago.Category: TV
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Answered in 2 minutes by:
2/26/2016
TV Technician: Aric, Technician replied 1 year ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 45,800
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
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What is the model number off of the back of the TV please?

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Customer reply replied 1 year ago
It is affixed to a vaulted ceiling can't find it must be on the top of the TV. It is a Viva Viesta w front PC Card and sad card slots and a front PC input port
TV Technician: Nathan, Installer replied 1 year ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 27,390
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

It sounds like you're referring to a projector, not a tv.

If you use the INPUT button on the projector remote and switch to another source (cable/satellite, dvd, etc) does it have the same problem?
Does the projectors on setup menu show full screen?

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Customer reply replied 1 year ago
No this is a Vista Viera TV with inputs video 1, 2, and 3, pic full, a:3, component 1 and 2 and hdmi
Customer reply replied 1 year ago
The comp 1 is cable tv and no problem w that
TV Technician: Nathan, Installer replied 1 year ago

Okay, you may mean a Panasonic Viera, which is a series though, I'd need the complete model to be able to give a detailed answer.

Initially, unplug power to your appletv for 60 seconds to reboot it, and let me know if that helps when it comes back on and you go back to the hdmi input.

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TV Technician: Nathan, Installer replied 1 year ago

Do you need more help with this?

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Nathan
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 27,390
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Experience: Custom home theater installer, authorized dealer top brands.

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