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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14670
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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Howdy how you doing, I got a new used TV and the remote that

Customer Question

Howdy how you doing, I got a new used TV and the remote that came with the tv doesn't work but my old remote does. They are both Sharp Aquos but my new one is a Quattron.
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.

Hello

Welcome

I am assuming you have changed the batteries in the remote?easy things first?

Anthony

Customer: replied 1 year ago.
all the basic stuff, change them twice just to make sure they weren't bad batteries.
Expert:  Anthony_Infotech replied 1 year ago.

To see if the remote is working <<click

Its for a sonY but covers ALL remotes

Let me know if it works

Anthony

Customer: replied 1 year ago.
Yeah the remote is working
Expert:  Anthony_Infotech replied 1 year ago.

It must be a programmable one and the code is wrong?

Expert:  Anthony_Infotech replied 1 year ago.

In other words a universal

Customer: replied 1 year ago.
It is the original remote that came with so i am amusing and I guessing now that all sharp remotes have the same code.
Customer: replied 1 year ago.
I got found how to reprogram the remote and what code it needed.
Expert:  Anthony_Infotech replied 1 year ago.

No they do not they are in the main all different, it can't be the correct remote or its a programmable one, you will need to get the one for the set in that case you do that by getting the model number from the back of the set "remote for that model" you should get a replacement, or of course get a replacement or make them pay for a replacement ,sorry there is no other way

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Many Thanks

Anthony

Anthony

Expert:  Anthony_Infotech replied 1 year ago.

Hi

Do you still need help with this please?

Anthony