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My Samsung 6050 smart tv has the date circle spinning

Customer Question
continually when not on smart...
my Samsung 6050 smart tv has the date circle spinning continually when not on smart mode. All my apps work in smart mode
Submitted: 2 years ago.Category: TV
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Answered in 1 minute by:
2/24/2016
TV Technician: Aric, Technician replied 2 years ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,798
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

Hello and sorry you're having problems. When you say "not on smart mode", do you mean when trying to view a source on HDMI? Or what source specifically is showing the circle spinning?

Also what is the full model number off of the back of the TV and how long have you owned it for?

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