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Nathan, I bought my TV right at a year ago and a couple of…

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Hi Nathan, I bought my...
Hi Nathan, I bought my TV right at a year ago and a couple of nights ago it just froze up while i was watching Netflix. i do not have cable, just Netflix. I am wondering if I need a new remote or an new TV.. The batteries are brand new
Submitted: 2 years ago.Category: TV
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Answered in 17 minutes by:
2/23/2016
TV Technician: Nathan, Installer replied 2 years ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 31,506
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Diane.

Can you recheck that model number? (those are power specs)

Also, if you press the menu button on the side/back of the tv, can you see that at all?

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