TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

A year ago I bought a Visio 39 in. flatscreen. Last week,

Customer Question
Hello, A year ago I bought...
Hello,
A year ago I bought a Visio 39 in. flatscreen. Last week, the remote froze up on me. I think I need a replacement remote. How would I be able to obtain one?
Thank you
Submitted: 2 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 1 minute by:
2/23/2016
TV Technician: Shahid, Technician replied 2 years ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 12,942
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

1- Could you please get me the model number written on back of TV?

2- Do the control buttons on TV itself work like volume level etc?

Thanks.

Ask Your Own TV Question
TV Technician: Shahid, Technician replied 2 years ago

Please reply here and do not open another/ duplicate question that would cost you more money.

Thanks.

Ask Your Own TV Question
Customer reply replied 2 years ago
My TV just froze up. I think that it may just be the remote, the batteries are brand new Do I need to get a new remote? Also, I do NOT want the monthly charge of any amount. I just want my situation resolved.Brand: VISIO
Model: 110-130V~50/60HZ 5A
Type: Plasma TV
What have you tried so far?: just changing the batteries in the remote.
TV Technician: Shahid, Technician replied 2 years ago

I got these info from your initial question post.

Please check the back cover of TV for model number.

110-130V~50/60HZ 5A is power rating and consumption info of TV.

Ask Your Own TV Question
Was this answer helpful?
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,950
2,950 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Why is my Panasonic 50" plasma TV not turning on?
My one year old Panasonic 50" plasma TV won't turn. No power, no red light, nothing. There was a power outage prior to this happening. Optional Information: Make: Panasonic Model: TC-P50S30 Already Tr… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
I forgot my unlock code for a panasonic plasma TV TH-50PZ700U.
I forgot my unlock code for a panasonic plasma TV TH-50PZ700U. How do I unlock it? More detail, the code I am talking about is a self chosen 4 digit used for parental lock purposes. I have locked all … read more
Neil
Neil
Technician
Bachelor's Degree
803 satisfied customers
Why does my TV keep turning off?
Panasonic 50" Viera TV keeps shutting off after a few minutes. We hear a clicking sound and then we can turn the TV back on. After a few minutes it happens again… read more
COMP_GURU
COMP_GURU
Management Engineering IT
Vocational, Technical or Trade Scho
7 satisfied customers
Toshiba plasma tv 50 no working on both Remo and power
Toshiba plasma tv 50 no working on both Remo and power switch … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,673 satisfied customers
Won't turn on blinks 3 times Panasonic plasma tv. No in the
Won't turn on blinks 3 times Panasonic plasma tv JA: Is your Panasonic TV connected to a surge protector or power strip? Customer: No in the wall JA: Have you tried to power reset your TV (unplugging … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,673 satisfied customers
My Panasonic viera plasma tv has ahorizontal line r7 across
My Panasonic viera plasma tv has ahorizontal green line r7 across entire the entire width … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
Have a Panasonic TC-P55GT31 Plasma TV. I can not connect to
Have a Panasonic TC-P55GT31 Plasma TV. I can not connect to the VIERA Connect server. It will successfully connect to my local network, validate IP address, check for IP address duplication and succes… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have an Emerson 42" plasma tv I bought from a friend. It
I have an Emerson 42" plasma tv I bought from a friend. It is a PL-P42W-10A. the HDMI when plugged into the back of the tv and my computer won't work. The tv screen reads "no signal". Tell me what I c… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
966 satisfied customers
I have a Panasonic Viera plasma TV and the power will not
I have a Panasonic Viera plasma TV and the power will not come on, but the light by the power button is flashing. Any idea what that means? … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
341 satisfied customers
It's o plas,a. Its a plasma tv 55lw6500. yesterday unit shut
its a plasma tv 55lw6500. yesterday unit shut down on its own turned it back on heard the unit click on, the screen blank ans … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
341 satisfied customers
How many HDMI outlets are on the Plasma Tv? Panasonic. It is
Panasonic . It is hanging on TV bracket. I cannot see the model number. We bought it around 2001 … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
My Panasonic Viera Plasma tv is not producing sound. It
My Panasonic Viera Plasma tv is not producing sound. It started after a brief power outage. Picture quality is fine but no sound with Netflix, or Sling TV via Amazon Firestick … read more
Shahid
Shahid
Technician
12,942 satisfied customers
Pioneer elite Plasma TV shuts off right after being turned
Pioneer elite Plasma TV shuts off right after being turned on. Have tried unplugging it for 2 min then replugging it… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
blinking red light bottom left corner on Samsung plasma tv.
blinking red light bottom left corner on Samsung plasma tv. tv not powering on. light blinks twice 5 times, pause then repeats… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
I was trying to update the firmware on a 42" plasma TV TC-P42S30.
I was trying to update the firmware on a 42" plasma TV TC-P42S30. The download instructions say to update if the first 4 digits when you check are less than 2000. Mine is at 1300. After downloading th… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Panasonic Plasma TV TC-P55VT50Error message 006 cannot connect
Panasonic Plasma TV TC-P55VT50 Error message 006 cannot connect to Viera Server when attempting to connect to netflix pandora... seems slow to pick up and display internet apps sometimes a few apps ap… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
how much will it cost to get my panasonic plasma tv repaired
how much will it cost to get my panasonic plasma tv repaired it has a 5v sos d board fault… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
No picture or sound on a Panasonic plasma tv tc-p50st30? Replaced
No picture or sound on a Panasonic plasma tv tc-p50st30? Replaced power board and still same problem. The power light comes on and stays on. No blinking.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x