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Ask Mike G. Your Own Question
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 7118
Experience:  10 Years Audio Video Repair & Setup
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The picture on my m55-c2 is stuck in the upper left corner.

Customer Question

The picture on my m55-c2 is stuck in the upper left corner.
JA: Sometimes things that you think will be really complicated end up being easy to fix. The TV Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: tried adjusting from picture menu...no help.
JA: Is there anything else important you think the TV Technician should know?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: TV
Expert:  Mike G. replied 1 year ago.

Welcome! I am an experienced electronics field technician and your satisfaction is my top priority. We are now connected together on this convenient website which saves you time and money vs much higher repair shop diagnostic fees.

To get started, I need to know you are able to reply to me here...

Who is your tv channel provider?

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** My replies can take up to 5 minutes to appear **

** Do NOT start a new question **

Customer: replied 1 year ago.
charter
Expert:  Mike G. replied 1 year ago.

Please perform this procedure:

-leave the tv On.

-locate the POWER cord for the charter box and unplug it from the wall outlet.

-count to five and plug that power cord back in.

-watch the tv screen as the charter box boots back up.

-eventually normal picture should return on the tv.

Remember that I am here to help you. Please reply back if you need clarification on any of the above.

Please take a moment to click the 3 to 5 STARS rating at the top of the page. Keep in mind that I have donated my invaluable time and expertise helping you rather than other paying customers.

Rating now does NOT close the question or prevent us from continuing our conversation here. My livelihood truly does depend on your positive rating.

Clicking the "bad/poor" rating does NOT do anything to fix your issue, nor does it issue you a refund.

Thank you,
Mike

Customer: replied 1 year ago.
thanks
Expert:  Mike G. replied 1 year ago.

you're welcome.

before you go, please click the 3 to 5 stars rating at the top of the page so that I get credit for helping.

thanks.