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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14679
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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I am a Time/warner subscriber service.. A brand new 40"

Customer Question

I am a Time/warner subscriber for TV service..
A brand new 40" smart TV has the problem of color
fading during a viewing periiod.
The T/W tech blamed a faulty cable box after
failing to solve my problem,
A new cable box was installed .
This did not solve the problem.
Could it be a problem of the TV itself
Submitted: 1 year ago.
Category: TV
Expert:  Anthony_Infotech replied 1 year ago.

Hello

Welcome

Sorry to hear you are having a problem with a new, set what you should do is try another input like a DVD player for an extended time if the color still fades using that it is definitely the set, if not then you should call T/W back as there is a problem with their system

Let me know if you need more help

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Many Thanks

Anthony