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My Samsung TV is showing some icons on the right side of the…

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My Samsung TV is showing...
My Samsung TV is showing some icons on the right side of the screen and I can't get it to do anything other than play with what is on right now. Can't get to another source or raise or lower the volume. Can't get rid of those 6 icons on the right side and the back controls refuse to work at all also that are manual! Please help!!!!
Submitted: 2 years ago.Category: TV
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Answered in 2 minutes by:
2/20/2016
TV Technician: Mike G., Technician replied 2 years ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,293
Experience: 10 Years Audio Video Repair & Setup
Verified

Welcome! I am an experienced electronics field technician and your satisfaction is my top priority. We are now connected together on this convenient website which saves you time and money vs much higher repair shop diagnostic fees.

To get started, I need to know you are able to reply to me here...

1. What is the model number of the Tv? see sticker on back of tv
2. Are you using the original remote that came with the tv?

___________________________________________________________________

** My replies can take up to 5 minutes to appear **

** Do NOT start a new question **

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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